Water Leaks: What to do in the Event of a Water leak (During and After)
Turn Off the Water Right Away
The first step should be to turn the water off right away. You want to minimize how much water is coming into your home as fast as possible. Turn off the taps if the drains are the problem. If the leak continues after that, then try to turn off the water mains in your home. You should do this only if you are confident that you know where they are and how to shut off the mains. You should also try this only if you have a safe, dry and clear path to the mains to prevent injuries or electrocution. This step can help to prevent severe water damage.
Contact Us Immediately
Contact our emergency service number immediately after you recognize there is a water leak. Our number is always available for emergencies. Do this quickly so that we can get one of our professional team members out to your house fast. Describe the problem to our staff accurately and then follow whatever instructions you are given at the time. Wait around for our professionals to arrive and do not attempt to start performing repairs or modifying the plumbing. We will take care of the water leak once we get to your home or apartment.
Start Removing Items from the Floor
The next step is to start removing items from the floor. This should include anything the water from the leak is touching. You should start picking up rugs, decorations, plants and anything else that the water might hurt.